Privacy Policy

1. Who we are

This website is operated by N9 CITY VENTURES SDN. BHD. (the company), which manages N9 City at Bandar Baru Nilai, Negeri Sembilan. The company is the data controller for personal data submitted through this website.

2. Personal data we collect

When you submit an enquiry, we collect your name, email address, telephone number if provided, the subject category and the content of your message.

When you submit a vendor application, we collect the applicant name, company or trading name, business registration number if provided, contact number, email address, business type, preferred zone, business description, proposed products, and any supporting document you upload.

When you use this website, our hosting provider records standard technical information such as IP address, browser type and pages requested for security and performance monitoring.

3. Why we use it

To respond to your enquiry or booking request; to assess and process vendor applications and tenancy matters; to keep records of decisions and correspondence; to maintain the security and availability of this website; and to meet legal, accounting or regulatory obligations.

We do not sell personal data, and we do not use submitted details for unrelated marketing.

4. Uploaded documents

Documents attached to a vendor application are stored in private storage. They are not publicly accessible and are opened only by authorised N9 City management staff reviewing the application.

5. How long we keep it

Enquiries are retained while they are being handled and for a reasonable period afterwards for record-keeping. Application records and tenancy records are retained for as long as required by the company's record-keeping obligations and applicable law.

6. Who we share it with

Access is limited to authorised staff and service providers who need it to operate this website and the management office (for example, hosting and email delivery). We may disclose information where required by law or by a competent authority.

7. Your rights

Under the Personal Data Protection Act 2010 you may request access to personal data we hold about you, request correction of inaccurate data, and withdraw consent for future processing, subject to legal and contractual restrictions.

To make a request, contact the management office using the details published on the Contact page. We may need to verify your identity before acting on a request.

8. Security

Access to administrative functions requires an individual account and password. We apply access controls so staff see only what their role requires, and administrative actions are recorded in an audit log.

9. Cookies and analytics

This website uses local browser storage to remember your language preference. Analytics may be enabled by management; when enabled, it is used to understand aggregate visitor behaviour and is not used to identify individuals.

10. Changes and contact

We may update this policy from time to time. The current version is always published on this page. Questions about this policy can be sent to the management office through the Contact page.